Where do we ship from?
We ship from our boutique in Budapest, Hungary. Please note: customs duties and import taxes may apply for orders outside the EU. These fees are the responsibility of the customer.
Where do we ship to?
We offer worldwide shipping with both standard and express delivery options. For detailed shipping times and costs, please visit our Shipping page.
What is our return policy?
We understand that sometimes a piece may not be exactly as you imagined.
NINI accepts returns and exchanges within 14 days of receiving your order.
For full details and instructions, please see our Returns page.
What if my item arrives damaged or faulty?
We take great pride in the quality of our products. However, if you receive an item that is damaged or faulty, please contact us immediately at customercare@nini.hu, and we will be happy to assist you.
Can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your request.
Warranty
NINI products are designed to last. If you experience any issues, we’re here to help.
Please visit our page for more information about Warranty.
How can I contact you?
You can reach us anytime by emailing customercare@nini.hu. Our team will get back to you as soon as possible.
Where is NINI made?
NINI pieces are crafted by skilled professionals around the world, including Hungary and Italy, ensuring exceptional quality and craftsmanship.